Privacy Policy

Dentist Clinic Djerba

At Dentist Djerba, we place great importance on the confidentiality of your information and the security of your personal data. This Privacy Policy informs you about how we collect, use, store, and protect your data in the context of our services and the use of the website dentiste-djerba.com.

1. Responsable du traitement des données

The data controller is :
Dentist Clinic Djerba
📍 Adress : Habib Bourguiba Street, Houmet Souk, 4180 Djerba, Tunisia
📧 E-mail : contact@dentiste-djerba.com
📞 Phone: +216 75 62 06 93

2. Data Collected

We collect personal data that you voluntarily provide through :

• Appointment scheduling (online, by phone, or in person)

• The contact form on our website

• Newsletter subscription

2.1 Types of data collected

• Personal information : name, surname, phone number, email

• Medical data : provided only for treatment purposes and handled confidentially

• Browsing data : IP address, browser type, pages viewed (via cookies)

• Payment data : in connection with certain prepaid services

3. Purpose of data collection

Your data is used to :

• Manage your appointments, treatments, and medical follow-up

• Contact you in case of changes, reminders, or questions related to your file

• Send you personalized information or offers, if you have given consent

• Ensure transaction security and prevent abuse

4. Data Sharing

The data collected is strictly confidential. It may be shared only with :

• The clinic’s healthcare professionals for care management

• Our technical service providers (hosting, patient management software)

• Health authorities, only if required by law

No data is sold or shared with third parties for commercial purposes.

5. Data Storage and Security

5.1 Retention period

• Medical data : stored according to current legal obligations

• Contact data : retained as long as you are an active patient or subscribed to our communications

• Marketing data : deleted upon your unsubscription

5.2 Security measures

We implement technical and organizational measures to protect your data :

• Encryption of sensitive information

• Secure and restricted data access

• Secure hosting by our provider Mosaique Web (Tunisia)

6. Your Rights

In accordance with regulations, you have the following rights:

• Right to access your data

• Right to correct inaccurate data

• Right to erasure, within legal limits

• Right to restrict processing

• Right to object, particularly to marketing communications

• Right to data portability

👉 To exercise your rights, contact us at : contact@dentiste-djerba.com

7. Cookies

Our site uses cookies to enhance user experience.

7.1 Types of cookies

• Functional cookies: essential for proper website operation

• Statistical cookies: to measure audience and improve content

• Marketing cookies: to personalize your experience (only with your consent)

7.2 Cookie management

You can change your preferences at any time via your browser or consult our Cookie Policy.

8. Changes

This Privacy Policy may be updated. Any changes will be posted on this page with the update date. We recommend checking it regularly.

9. Contact

For any questions regarding the protection of your personal data :
📧 E-mail : contact@dentiste-djerba.com
📞 Phone: +216 75 62 06 93
📍 Adress : Habib Bourguiba Street, Houmet Souk, 4180 Djerba, Tunisia